Last updated July 05, 2024
This privacy notice for OWL STUDIO
( "we," "us," or "our"
), describes how and why we might collect, store, use,
and/or share ( "process" ) your
information when you use our services ( "Services" ), such as
when you:
-
Visit our website
at https://owllendict.com , or any website of ours that links to this privacy notice
-
Download and use
our mobile application ( Owllen) , or any other application of ours that links to this privacy notice
-
Engage with us in other related ways, including any
sales, marketing, or events
Questions or concerns?Reading this privacy
notice will help you understand your privacy rights and
choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions
or concerns, please contact us at OWLSTUDIO@OWLLENDICT.COM .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy
notice, but you can find out more details about any of
these topics by clicking the link following each key
point or by using our
table of contents
below to find the section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about
personal information you disclose to us
.
Do we process any sensitive personal information?
We do not process sensitive
personal information.
Do we collect any information from third parties?
We do not collect any
information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes
with your consent. We process your information only when we have
a valid legal reason to do so. Learn more about
how we process your information
.
In what situations and with which parties do we share
personal information? We may share information in specific situations and with specific
third parties. Learn more
about
when and with whom we share your personal information
.
How do we keep your information safe? We have organizational and technical processes
and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Learn more about
how we keep your information safe
.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about
your privacy rights
.
How do you exercise your rights? The easiest way
to exercise your rights is by submitting a
data subject access request
, or by contacting us. We
will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what we do with any information we
collect?
Review the privacy notice in full
.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that
you provide to us.
We collect personal information that you voluntarily
provide to us when you
express an interest in obtaining information about us or
our products and Services, when you participate in
activities on the Services, or otherwise when you contact
us.
Sensitive Information.
We do not process sensitive
information.
Application Data. If you use our application(s),
we also may collect the following information if you choose to provide
us with access or permission:
-
Mobile Device Access. We may request access or permission
to certain features from your mobile device, including your mobile
device's
camera ,storage ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short:
Some information — such as your Internet
Protocol (IP) address and/or browser and
device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information)
but may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
The information we collect includes:
-
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record
in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser
type, and settings and information about your activity in the
Services (such as the
date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which
features you use), device event information (such as system
activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
-
Location Data. We collect location data such as information
about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect geolocation
data that tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your information to provide,
improve, and administer our Services,
communicate with you, for security and fraud
prevention, and to comply with law. We may
also process your information for other
purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
-
To save or protect an individual's vital interest. We may process your information when necessary to save or protect
an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:We only process your personal
information when we believe it is necessary and we have a valid
legal reason (i.e. , legal basis) to do
so under applicable law, like with your consent, to comply with laws,
to provide you with services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our
legitimate business interests.
If you are located in the EU or UK, this section
applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require
us to explain the valid legal bases we rely on in order to process
your personal information. As such, we may rely on the following
legal bases to process your personal information:
-
Consent.We may process your information if you
have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
-
Legal Obligations. We may process your information
where we believe it is necessary for compliance with our legal obligations,
such as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information
as evidence in litigation in which we are involved.
-
Vital Interests. We may process your information
where we believe it is necessary to protect your vital interests
or the vital interests of a third party, such as situations involving
potential threats to the safety of any person.
If you are located in Canada, this section applies to
you.
We may process your information if you have given us specific
permission (i.e. , express consent) to use
your personal information for a specific purpose, or in situations where
your permission can be inferred (i.e. , implied consent).
You can
withdraw your consent
at any time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For investigations and fraud detection and prevention
-
For business transactions provided certain conditions are met
-
If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
-
For identifying injured, ill, or deceased persons and
communicating with next of kin
-
If we have reasonable grounds to believe an individual has
been, is, or may be victim of financial abuse
-
If it is reasonable to expect collection and use with consent
would compromise the availability or the accuracy of the
information and the collection is reasonable for purposes
related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province
-
If disclosure is required to comply with a subpoena, warrant,
court order, or rules of the court relating to the production of
records
-
If it was produced by an individual in the course of their
employment, business, or profession and the collection is
consistent with the purposes for which the information was
produced
-
If the collection is solely for journalistic, artistic, or
literary purposes
-
If the information is publicly available and is specified by
the regulations
In Short:
We may share information in specific situations described in
this section and/or with the following third parties.
We may need to share
your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short:
We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with
our Services. Some online tracking technologies help us maintain
the security of our Services ,
prevent crashes, fix bugs, save your preferences, and assist
with basic site functions.
We also permit third parties and service providers to use
online tracking technologies on our Services for analytics and
advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or
to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service
providers use their technology to provide advertising about
products and services tailored to your interests which may
appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted
advertising, as defined under the applicable laws) under applicable US
state laws, you can opt out of these online tracking technologies by
submitting a request as described below under section "
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
"
Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Notice .
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features
that we may use include: Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting . To opt out of being tracked
by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics
Advertising Features through Ads Settings
and Ad Settings for mobile apps. Other opt out means include
http://optout.networkadvertising.org/
and http://www.networkadvertising.org/mobile-choice
. For more information
on the privacy practices of Google, please visit the Google Privacy & Terms page
.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfill the purposes outlined
in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it
is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will
securely store your personal information and isolate it from
any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a
system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical
and organizational security measures
designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure
your information, no electronic transmission over the Internet
or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best
to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Depending on your
state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom
(UK), Switzerland, and Canada , you have rights that allow you greater access to
and control over your personal information.
You may review, change, or terminate your account at
any time, depending on your country, province, or state of
residence.
In some regions (like the
EEA, UK, Switzerland, and Canada ), you have certain rights under applicable data
protection laws. These may include the right (i) to request
access and obtain a copy of your personal information, (ii) to
request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if applicable, to
data portability; and (v) not to be subject to automated
decision-making. In certain circumstances, you may also have the
right to object to the processing of your personal information.
You can make such a request by contacting us by using the
contact details provided in the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
" below.
We will consider and act upon any request in accordance with
applicable data protection laws.
If you are located in the EEA or UK and you believe we are
unlawfully processing your personal information, you also have
the right to complain to your Member State data protection
authority
or
UK data protection authority
.
If you are located in Switzerland, you may contact the Federal Data Protection and
Information Commissioner
.
Withdrawing your consent: If we are relying
on your consent to process your personal information, which may be express and/or implied
consent depending on the applicable law, you have the right
to withdraw your consent at any time. You can withdraw your consent
at any time by contacting us by using the contact details provided
in the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
" below .
However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, when applicable law allows, will it affect the processing
of your personal information conducted in reliance on lawful processing
grounds other than consent.
If you have questions or comments about your privacy rights, you
may email us at OWLSTUDIO@OWLLENDICT.COM .
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ( "DNT" ) feature or
setting you can activate to signal your privacy preference not
to have data about your online browsing activities monitored and
collected. At this stage, no uniform technology standard for recognizing and implementing DNT
signals has been finalized .
As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice
not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you
about that practice in a revised version of this privacy notice.
California law requires us to let you know how we respond to web
browser DNT signals. Because there currently is not an industry or
legal standard for recognizing or honoring DNT signals, we do not
respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short:If you are a resident of
California, Colorado, Connecticut, Delaware, Florida, Indiana,
Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee,
Texas, Utah, or Virginia , you
may have the right to request access to and receive details
about the personal information we maintain about you and how
we have processed it, correct inaccuracies, get a copy of,
or delete your personal information. You may also have the
right to withdraw your consent to our processing of your
personal information. These rights may be limited in some
circumstances by applicable law. More information is
provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal
information in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers
|
Contact details, such as real name, alias,
postal address, telephone or mobile contact
number, unique personal identifier, online
identifier, Internet Protocol address, email
address, and account name
|
B. Personal information as defined in the
California Customer Records statute
|
Name, contact information, education,
employment, employment history, and
financial information
|
We may also collect
other personal
information outside
of these categories
through instances
where you interact
with us in person,
online, or by phone
or mail in the
context of:
-
Receiving help
through our customer
support channels;
-
Participation in
customer surveys or
contests; and
-
Facilitation in the
delivery of our
Services and to
respond to your
inquiries.
-
Category
H - No Sensory data is collected
Gender, age, date of birth,
race and ethnicity, national
origin, marital status, and
other demographic data
| ||
Transaction information,
purchase history, financial
details, and payment
information
| ||
Fingerprints and
voiceprints
| ||
Browsing
history,
search
history,
online
| ||
Device
location
| ||
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
| ||
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
| ||
Student
records
and
directory
information
| ||
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
| ||
Sources of Personal Information
Learn more about the sources of personal information we collect
in "
WHAT INFORMATION DO WE COLLECT?
"
How We Use and Share Personal Information
Learn about how we use your personal information in the section, "
HOW DO WE PROCESS YOUR INFORMATION?
"
Will your information be shared with anyone else?
We may disclose your personal information with our service
providers pursuant to a written contract between us and each
service provider. Learn more about how we disclose personal
information to in the section, "
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
"
We may use your personal information for our own business
purposes, such as for undertaking internal research for
technological development and demonstration. This is not
considered to be "selling" of
your personal information.
We have not disclosed, sold, or shared any personal information
to third parties for a business or commercial purpose in the
preceding twelve (12) months. We
will not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. These rights include:
-
Right to know whether or not we are processing your
personal data
-
Right to accessyour personal data
-
Right to correctinaccuracies in your personal data
-
Right to request the deletion of your personal data
-
Right to obtain a copyof the personal data you
previously shared with us
-
Right to non-discrimination for exercising your rights
-
Right to opt out of the processing of your personal
data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending upon the state where you live, you may also have the
following rights:
-
Right to obtain a list of the categories of third parties to which
we have disclosed personal data (as permitted by applicable law,
including
California's and Delaware's privacy law)
-
Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Oregon’s privacy law)
-
Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
-
Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including
Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a
data subject access request
,
by emailing us
at owlstudio@owllendict.com ,
or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request
on your behalf. We may deny a request from an authorized agent that does not submit
proof that they have been validly authorized to act
on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity
to determine you are the same person about whom we have the
information in our system. We will only use personal information
provided in your request to verify your identity or authority to
make the request. However, if we cannot verify your identity from
the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent,
we may need to collect additional information to verify your identity
before processing your request and the agent will need to provide a written
and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by
emailing us at OWLSTUDIO@OWLLENDICT.COM . We will inform you in writing of
any action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions. If your appeal
is denied, you may submit a complaint to your state attorney
general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year
and free of charge, information about categories of personal information
(if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you
are a California resident and would like to make such a request, please
submit your request in writing to us by using the contact details provided
in the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
11. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
You may have additional rights based on the country you reside
in.
We collect and process your personal information under the
obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the notice requirements defined in both Privacy Acts , in particular: what personal
information we collect from you, from which sources, for which
purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable purpose,
it may affect our ability to provide our services, in particular:
-
offer you the products or services that you want
-
respond to or help with your requests
At any time, you have the right to request access to or correction
of your personal information. You can make such a request by
contacting us by using the contact details provided in the section " HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
"
If you believe we are unlawfully processing your personal
information, you have the right to submit a complaint about a breach of the Australian Privacy
Principles to the Office of the Australian Information Commissioner
and a breach of New Zealand's Privacy
Principles to the Office of New Zealand Privacy Commissioner
.
Republic of South Africa
At any time, you have the right to request access to or correction
of your personal information. You can make such a request by
contacting us by using the contact details provided in the section "
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
"
If you are unsatisfied with the manner in which we address any
complaint with regard to our processing of personal information, you
can contact the office of the regulator, the details of which are:
General enquiries:enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form 5):
PAIAComplaints@inforegulator.org.za
&
POPIAComplaints@inforegulator.org.za
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The
updated version will be indicated by an updated "Revised" date at the top of
this privacy notice. If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice
of such changes or by directly sending you a notification. We encourage
you to review this privacy notice frequently to be informed of how
we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
contact our Data Protection Officer (DPO) by email at
OWLSTUDIO@OWLLENDICT.COM
,
by phone at +65 93795024 ,
or
contact us by post at:
Data Protection Officer
14. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?